These conditions of sale are for the purchase of products and services made by E-mail, fax, phone and through the website: avalonsibyl.com
run by Avalon / Libreria Editoriale Sibilla
Our Location Address:
Avalon / Libreria Editoriale Sibilla Via Sant'Ugo, 6 R 16135 Genova - ITALIA. Telephone: +39.010.27.23.934
The times of escape of the orders vary according to the types of application and the desired article, you/they can have gone since 3 a 7 days.
The products displayed on this site are all new, original and correspond to the images and descriptions provided. The user proceeds with the purchase agrees to pay for the goods purchased by one of the methods allowed.
The goods travel at our own risk: we guarantee safe packaging and parcels in perfect shape (ten years of experience). In case of damage we ask the customer: 1) inform us as soon as possible to full compensation or return of goods, 2) to keep the damaged goods, complete with packaging and transport document, to enable staff to view the Courier 'package, to be compensated, too..
Transactions with credit cards on protected area PayPal (Visa - Mastercard - Visa Electron)
Shipping charges are calculated automatically in the shopping cart page.
The consignment is traceable, we will send You for e-mail the relative code, to consult, beginning from the day later, the state of the consignment on the site.
- Order confirmation.
For orders direct from this Website we will forward an order confirmation by e-mail. For orders received by email or fax we will forward an order confirmation by the same method.
We will endeavour to deliver your goods within 12 days of sending you the order confirmation. If we are unable to meet this delivery schedule for any part of your order, we will contact you to agree a new delivery date or a refund of payment for the outstanding items. Should you experience problems with your delivery please contact us as shown on the ‘Contact’ page of this Website.
You have the right to cancel the contract within 20 days without reason.
•In the case of goods, the 20 days start the day after the goods are received
•In the case of services, the 20 days start when the contract was made
Notification of cancellation should be given in writing to the address shown on the ‘Contact’ page of this Website.
The return of goods will be at the customer's expense. A full refund will be forwarded following recept and inspection of the goods to confirm that they are in a satisfactory condition.
Faulty or incorrect goods
If the goods you receive are faulty or not correct in accordance with your purchase order we will either replace them or give you a full refund, provided the goods are returned to us within 20 days of the receipt.
Under these circumstances the return of goods will be at our expense.